I have paid but I am unable to see some features. What do I do?

Modified on Wed, 22 Jul at 12:47 PM

Please ensure you are logged in. If you are logged in, you will see Profile in the top right corner. The Club has been advised that clearing internet browsing data (cookies and cache) can often alleviate problems.

If you are still experiencing issues, please contact the Club via Fan Services in the Wolves Help section of our website.

Name	Host	Duration	Description
_fw_crm_v	streamamg.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	streamamg.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	streamamg.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	streamamg.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	streamamg.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	streamamg.freshdesk.com	2 months	Used for user authentication.
wf_order	streamamg.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	streamamg.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	streamamg.freshdesk.com	Session	Denotes which filter is applied for the tickets list.